We understand life happens. If there is a need for a cancellation, the registered participant must notify us by email (firstname.lastname@example.org), and we will confirm your cancellation by phone call.
- For any reason Silent Wake, LLC needs to cancel a scheduled event, we will offer a full (100%) refund to our registered participants. We will also notify you of the next offered event.
- If you are registered for a session and cancel 14 days prior to the event – a full refund (100%) will be made.
- If cancellation is made 7 – 13 days before the registered session, a fifty (50%) refund will be provided to the participant.
No refunds will be provided to the participant if:
1) No notice of cancellation less than 7 days prior to session, or
2) Participant is a no-show at time of scheduled launch time,or
3) Fails to comply with safety policies and directives